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  • Error messages should give three pieces of info
    • The problem
    • Why it's a problem
    • How to go forward
  • Needing to do magic incantations to get things into a good state adds cognitive load and makes debugging harder
  • Make tools more predictable
    • Clear mental model (avoid inconsistencies and leaky abstractions)
    • Doing an operation through different means should consistently arrive at the same result
    • Give context
    • Avoid caveats
  • Tweet about layering platforms properly
  • Extensible web manifesto
  • Avoid boy who cried wolf (becoming blind to noise from errors or warnings or other feedback)
  • Halo Effect